Information

Shipping Policy

Payment amount over $69: Free shipping

Products are shipped sequentially after packaging. In principle, general delivery products are shipped within 2 days on average after payment (excluding weekends and public holidays). However, in exceptional cases, the schedule may change due to increased order volume or circumstances of the delivery company.

Misplaced or Lost Orders
‍Unfortunately we have no control over any parcels once they have been fulfilled and dropped off at the postal service. Yaber & DD is not responsible for any missing or lost parcels delivered through third party services, and therefore cannot offer to replace nor refund your order in these events. However, we are happy to try our best to look into the matter for you, and file a claim where applicable.

Refund & Exchange

CancellationIf you've changed your mind about your order, please contact us so we can cancel and refund your order prior to shipment. If your order has already been processed it can no longer be cancelled. Please keep in mind that our products are typically made-to-order.W normally do not allow cancellations on preorder items that are in process and past the preorder period. Preorder funds are used to produce the items. While we understand cancellations, if this is a repeat issue, we deem the right to no longer allow you to shop with us.Once a cancellation has been processed, the funds will be released immediately, but may take 3-10 days for the credit to post to your account.

‍Refunds & Returns We DO NOT accept refunds/returns on orders that were sent with the exact items as ordered or have no damage. Due to the nature of made-to-order low stock items, we ask that you be sure of your purchase before placing an order. We are unable to do size or item exchanges. The stock we have sells out quickly, and does not guarantee extra sizes. Please be sure you order the correct size and item(s). PLEASE be mindful of us as a small business. We will gladly accept returns and refunds under certain conditions:
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+ The item(s) you have received are damaged/incorrect/missing. Please email us immediately with photos and your order number.
+ To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
+ For orders with incorrect item(s), we will send the correct item(s) along with a return slip for the unopened received item(s).
+ We are not responsible for refunds where the buyer has provided an incorrect shipping address or undeliverable address.

To start a return, you can contact us at help@yaber-dd.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Privacy Policy

This Privacy Policy of Y. ("we", "us", or "our") applies to the operations that we offer through our store(“store”). It provides the policies and procedures for collecting, using, and disclosing the information of each visitor to or user of the Service ("you", "your", or the "User").This privacy policy describes what information we collect and what it's used for. We take protecting your privacy seriously, and we want you to understand exactly how and why we use your information.Please read this Policy carefully. Your use of the Service will constitute your agreement to this Policy and evidence that you understand this Policy.  When you create an account, we collect requisite your first name, last name, email address. When you create an account with SNS (LINE, GOOGLE, FACEBOOK, APPLE), we collect requisite your email, first name, last name, phone and the marketing consent. We collect requisite your name, company name, shipping address, email address, phone number, and payment information(we do not store your credit card full numbers)If you want to ship our products to Brazil, we may collect your tax identification according to their law. And also, If you want to ship our products to Italy, Chile, China, the delivery company may contact you and collect your tax identification according to their law if necessary during the delivery process. If you agree to receive our advertising or to participate in promotional events, we may collect your contact information to send our advertisement, coupon or promotion notice such as email.

Terms of Service

This Privacy Policy of Y. ("we", "us", or "our") applies to the operations that we offer through our store(“store”). It provides the policies and procedures for collecting, using, and disclosing the information of each visitor to or user of the Service ("you", "your", or the "User").This privacy policy describes what information we collect and what it's used for. We take protecting your privacy seriously, and we want you to understand exactly how and why we use your information.Please read this Policy carefully. Your use of the Service will constitute your agreement to this Policy and evidence that you understand this Policy.  When you create an account, we collect requisite your first name, last name, email address. When you create an account with SNS (LINE, GOOGLE, FACEBOOK, APPLE), we collect requisite your email, first name, last name, phone and the marketing consent. We collect requisite your name, company name, shipping address, email address, phone number, and payment information(we do not store your credit card full numbers)If you want to ship our products to Brazil, we may collect your tax identification according to their law. And also, If you want to ship our products to Italy, Chile, China, the delivery company may contact you and collect your tax identification according to their law if necessary during the delivery process. If you agree to receive our advertising or to participate in promotional events, we may collect your contact information to send our advertisement, coupon or promotion notice such as email.